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Additional Resources
Documents
  Survey Dynamix Whitepaper
  Security Overview
  Product Overview Slides (Genesys Purecloud)
Genesys PureCloud Integration
  PureCloud Integration Whitepaper
  PureCloud Integration Flowchart
  PureCloud Integration Overview
  Automatic Outbound calls to unhappy customers
  Positive Feedback Chat Notification
  Negative Feedback Chat Notification
  Route Feedback to Email Queue
  Update Customer Notes with Survey Results
  PureCloud Web Chat Survey
  Inbound Voice with Callback Experience
  Customer Experience Zone Demonstration
Other Integration Examples
  Zapier Integration
  Contact Centre with SMS Survey
  Contact Centre with End of Call Transfer
  Genesys Contact Centre
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